DELIVERY & COLLECTION INFORMATION
Kelvin Timber Delivery & Collection Information
At Kelvin Timber, we aim to provide flexible and reliable delivery options tailored to your needs. Please review the details below for both UK-wide and local delivery services.
UK-Wide Delivery (Flat Rates with VAT Included). We can only delivery directly from the supplier with the items below. Anything else please send us a quote request and we can speak to our delivery partners to see if they can deliver your product requirements. CLICK HERE
- Artificial Grass: £22.80 (inc. VAT)
- Stair Parts & Accessories: £48 (inc. VAT)
- Velux Windows: £60 (inc. VAT for up to 10 items)
Delivered directly from the supplier within 3-5 working days.
London Postcodes: There is a Congestion Surcharge of £15 added to Direct Delivery Shipping from suppliers, we do have a delivery partner down there to deliver our timber products to you so please get in touch for a QUOTE.
Please open PDF for a list of postcodes. Mainland Postcodes
Local Delivery – We have several options available to our local customers. We will contact you about your delivery as soon as we have processed your order to confirm your delivery day. If the item is being delivered by supplier direct we will let you know.
Large Item Delivery (Decking, Doors, Grass etc)
- Standard Delivery (3-5 working days): £20
- Fast Delivery (1-2 working days): £27
- FREE DELIVERY Spend Over £499* on in-store products.
Collection available from Milngavie and Hamilton branches. We will contact you by email or phone to advise when collection can be picked up. As we need to check stock.
Some of our Direct Delivery from Suppliers do not have option of 1-2 Days so you will only be presented with Standard Shipping at checkout.
Please open PDF for a list of postcodes. Local Area Postcodes
We can deliver to some areas outside of our Local Area, please see PDF below for these postcodes. This is a Standard Delivery only within 3-5 Days, this will allow us to organise the truck to travel out further. Check out postcodes we cover below.
- Standard Delivery (3-5 working days) £39.98
- FREE DELIVERY Spend Over £699* on in-store products.
- Collection available from Milngavie and Hamilton branches. We will contact you by email or phone to advise when collection can be picked up. As we need to check stock.
Please open PDF for a list of postcodes. Outter Area Scotland
Restricted & Remote Areas
- Scottish Highlands, Islands & Hebrides: No options
- Argyll and Bute, Inner Hebrides: No Options
- Ireland: No Options
Order Collection Information
You can collect your order free of charge from one of our branches:
- Milngavie Branch:
Kelvin Timber West 123 Main Street Milngavie, G62 6JA
- Hamilton Branch:
Kelvin Timber East, Dixon Street, Hamilton ML3 6PZ
Please wait for order confirmation before collecting your items. We will email or call you as soon as we have checked the stock.
Please bring proof of order, invoice and show to staff.
Orders are not made up until you arrive in store. Due to the nature of products we cannot build your order incase of any reason you cannot make it, due to the small space in our car parks.
UK Wide Delivery For Kelvin Timber Products?
We're thrilled to extend our delivery services beyond the West of Scotland, but with the unique logistics involved, we can't guarantee immediate availability in all areas. However please get in touch if you have added to your cart products that we sell locally, we can speak to our partners and get a price. Please see all information below.
Quote Request for Customers Outside Our Local Area
If you’re located outside our local area in the UK and wish to purchase items such as decking, fencing, paving etc that we cannot deliver directly, we have delivery partners across the UK who may be able to assist with your order.
To get started, please click on the quote Form Tab to the right and fill out the form. Please ensure to give us a contact detail to get back to you and your full delivery address.
We will promptly coordinate with our trusted suppliers to evaluate the feasibility of your request and provide you with a quote.
Please be aware that the final delivery cost will be set by our suppliers to ensure transparency and fairness.
Your satisfaction is our top priority, and we are committed to making your delivery experience as smooth as possible.
Please click on link below – fill out our quote form and one of the team will be in touch soon with an update and let you know if we can fulfill your order.
Quote Form
A member of our team will review your request on weekdays and Saturdays until 1:00 pm. They’ll promptly communicate with our supplier to determine if we can fulfill your order, and if so, they’ll provide you with a quote encompassing both materials and delivery.
Our delivery schedules typically fall within 5 working days, potentially offering swifter turnaround compared to other providers. This is because we will be in contact with suppliers closer to your area which not only offers a speedier delivery but also much cheaper than a supplier who may deliver direct from there store.
