TERMS & CONDITIONS

KELVIN TIMBER CONDITIONS OF TRADING

1. Definitions

In these Condition

• “the Company” means Kelvin Timber (West) Ltd/Kelvin Timber (East) Ltd as appropriate.
• “the Customer” means the person, firm, company or other entity supplied or to be supplied with Goods by the Company;
• “Goods” means the goods, materials, services and/or other items (whether original or substituted) supplied or to be supplied by the Company to the Customer pursuant to any contract made under these Conditions;
• “the contract” means the contract for the supply of goods, materials, services and/or other items by the Company to the Customer to which these Conditions apply; and
• “industrial properly right” means any patent, trade mark registered design, copyright or any other right or asset registered or protected under statute or any regulations thereunder.

2. General

• The contract between the Company and the Customer shall be governed by these Conditions which shall apply to the contract notwithstanding any conditions to the contrary in the Customer’s conditions of trading (which so far as inconsistent with these Conditions shall not apply and shall be deemed to be waived).
• All quotations are submitted, all orders are accepted, and all Goods are supplied by the Company subject to these Conditions and all other conditions, warranties and representations, express or implied and statutory or otherwise except as to title are hereby excluded No amendment or alteration to these Conditions shall apply unless specifically agreed to in writing by the Company.

3. Extra Costs

• Any price quoted by the Company shall be subject to increase to cover the expenses incurred by the Company as a result of any delay arising from the Customers instruction or lack
• Unless the Company has agreed in writing that the price of the Goods shall be fixed the Company reserves the right to invoice the Goods at the price or prices thereof prevailing at the date of supply or despatch thereof to the Customer or to a nominee of the Customer and, without prejudice to the generality but subject as aforesaid, the Company reserves the right to increase the price of the Goods to cover any increase in the cost of production or supply of the Goods howsoever

4. Delivery, Title and Risk

• The Company accepts no liability for failure to meet quoted delivery times which shall be treated as estimates only and any such failure shall not entitle the Customer to cancel or terminate any order or the
• Unless the customer challenges in writing to the company any invoice submitted by the company within 7 days of its receipt the customer shall be barred from challenging the invoice and shall be deemed conclusively to have accepted that the goods described therein were received and that the sum claimed in the invoice is
• Unless the Company shall otherwise agree in writing the Company shall not be bound to deliver or supply the Goods in one lot shipment or consignment and the Customer shall be bound to accept split deliveries or delivery or supply of the Goods by
• The Company shall have no liability in respect of any shortfall or shortweight in the Goods or in respect of the Goods being damaged upon delivery unless the Customer shall have notified the Company in writing of such shortfall shortweight or damage within three days of the delivery or supply of the Goods to the Customer or to a nominee of the Customer
• Notwithstanding the delivery or supply of the Goods to the Customer the property in and title to the Goods shall not pass to the Customer until the price payable by the Customer to the Company for the Goods shall have been paid in full by the Customer and until such payment in full of the price has been made the property in and title to the Goods shall remain with the Company.
• The risk of loss or damage to the Goods shall pass to the Customer when the Goods are appropriated to the contract or are delivered or supplied to the Customer or to a nominee of The Customer which ever shall be the
• Where the Customer requests that delivery or supply of the Goods be delayed beyond the quoted delivery or supply date, then the Company shall be entitled to invoice the Customer for payment of the Goods as if the Goods had been delivered or supplied to the Customer on the quoted delivery or supply date and the Customer shall reimburse to the Company on the demand in writing of the Company all costs and expenses (including storage and insurance costs) incurred by the Company in connection with the Goods from the quoted delivery or supply date of the Goods to the date of actual delivery or supply thereof to the Customer or to a nominee of the Customer.

5. Price and Payment

• Subject to Conditions 3 hereof the price payable by the Customer to the Company for the Goods shall be the price thereof specified by the Company in the quotation made by the Company for the supply of the Goods or, if different the price for the Goods specified in the order acknowledgment or invoice given by the Company to the Customer.
• Value Added Tax at the applicable rate shall be paid by the Customer to the Company on the price of the Goods at the time of the payment of the
• If the quotation made by the Company for the supply of the Goods or the order acknowledgement given by the Company to the Customer does not provide that the price includes the costs of packaging insuring or delivering the Goods to the Customer, then the costs of packaging, insuring and delivering the Goods (as the case may be) together with Value Added Tax thereon at the applicable rate shall be added to the price of the Goods and be paid by the Customer to the Company as part of the price of the Goods in accordance with paragraph (d) of this
• Unless otherwise specifically agreed by the Company accounts are strictly
• Interest at the rate of five per centum per annum above the base lending rate from time to time and for the time being of the Bank of Scotland shall be payable on any sum payable by the Customer to the Company and not paid on the due date from the due date for payment thereof until the date of actual payment thereof to the Company and that whether or not after judgment or decree Such interest shall be calculated on the basis of the actual number of days
• Unless the customer in writing ascribes any payments to account to any particular invoices the company shall have the absolute right to ascribe payments to account to any invoices, due and payable as at the date of receipt of the payment of account regardless of the dates of the invoices and of any rule of law to the contrary.

6. Description

• The descriptions, illustrations, weights and material contained in any catalogues, price lists, brochures, leaflets or other descriptive matter prepared, issued or circulated by or on behalf of the Company represent the general nature of the items described therein but neither they nor any verbal statement shall form any part of any order or of the contract or amount to any representation or warranty.
• The Goods are supplied on the basis that the Goods may differ from samples thereof seen by the Customer.
• The Company does not accept liability for loss or damage arising from the use of any advice or information supplied by the Company.
• The Customer shall be deemed to have satisfied itself that the Goods are suitable for the Customer’s

7. Warranties

• Save as provided in Section 12 of the Sale of Goods Act 1979, the Company gives no warranty and makes no representation whether express or implied as to any matter whatsoever including (without limitation) condition, merchantability or fitness for any
• The Company accepts no liability for any loss or damage suffered by the Customer or any third party as a result of or caused by the use of the Goods for a use or purpose for which the Goods were not
• The Company shall incur no liability in respect of any defect or fault in the Goods
  • details of the defect or fault in the Goods are notified in writing by the Customer to the Company forthwith (and not later than three days) following the delivery or supply of the Goods to the Customer or to a nominee of the Customer,
  • the Customer gives the Company such opportunity as the Company may reasonably require to examine or inspect the defective or faulty Goods at the premises of the Customer,
  • the Customer forthwith upon the discovery of such defect or fault by the Customer ceases to use the defective or faulty Goods unless otherwise authorised by the Company in writing; and
  • the Customer, unless otherwise authorised by the Company in writing, returns the defective or faulty Goods to the Company within seven days following the discovery of the defect or fault by the Customer.
• The liability of the Company under this Condition shall be limited to replacing, repairing or making good the defective or faulty Goods or, at the option of the Company, giving credit or reimbursing to the Customer the price (whether in whole or in part) paid by the Customer to the Company for the defective or faulty Goods.

8. Consequential loss and damage

Save as herein expressly provided and except as provided in Section 16 of the Unfair Contract Terms Act i 977 (liability for death or personal injury resulting from breach of duty) the Company shall not be liable to the Customer or to any third party for any loss or damage (whether direct or consequential) suffered in respect of the Goods or arising from or caused by any defect or fault in the Goods and the Company shall be indemnified by the Customer against all third party claims made in respect of the Goods.

9. Customer’s Specification

• If the Customer requires the Goods to be manufactured or supplied to the Customer’s design, the Customer must provide to the Company a detailed design and/or specification of the Customer’s requirements when the Customer orders the Goods The Company shall not be liable for any defect or fault in the Goods resulting from the Goods being manufactured or supplied in accordance with the Customer’s design and/or specification of the
• The Customer shall indemnify and so free and relieve the Company from and against any claim, cost, charge or expense in respect of the infringement or breach of any industrial property right as a result of or caused by the manufacture or supply of the Goods by the Company in accordance with the Customer’s design or specification

10. Financial Condition

If the Company shall consider that the Customer’s financial condition does not at any time justify the agreed terms of payment, the Company may, having given notice in writing to the Customer, cancel any unfulfilled order or the contract unless the Customer shall forthwith make payment to the Company for the Goods already delivered or supplied by the Company to the Customer or to a nominee of the Customer or shall make prior payment for the Goods ordered but non-delivered or supplied, or both, at the Customer’s option The Company shall be entitled to cancel without penalty by notice in writing to the Customer any unfulfilled order or the contract if the Customer becomes insolvent, goes into liquidation, enters into a composition with its creditors or has a receiver appointed over the whole or any part of Us property and undertaking.

11. Force Majeure

The Company shall not be liable or responsible for any failure to perform in whole or in part for any delay in performing any of its obligations under these Conditions caused by act of  God, war, insurrection, government regulations, embargoes, strikes or walk-outs, illness, flood, fire, equipment breakdown or any other cause beyond the control of the Company Should  any such event occur, the Company at its option may cancel or suspend (or both) the contract without incurring any liability whatsoever for any loss or damage thereby occasioned.

12. Set Off   

The Customer hereby waives any and all existing or future claims for compensation or set off against any payments due by the Customer to the Company under the contract and the Customer shall pay to the Company the amounts payable to the Company under the contract on the due date or dates for payment thereof regardless of any compensation, set off or counter claim on the part of the Customer against the Company.

13. Remedies

Any remedies conferred on the company by these conditions shall be without prejudice to any other remedies available to the company.

14. Invalidity

If any provision of the Conditions is or becomes invalid, illegal or unenforceable in any respect under any applicable law, the validity, legality and enforceability of the remaining provisions of these Conditions or of the contract shall not in any way be affected or impaired.

15. Headings

The headings used in these Conditions are for ease of reference only and shall not in any way affect the construction or interpretation of these Conditions.

16. Legal Construction

These Conditions and the contract and the validity and performance thereof shall in all respects be governed by and interpreted in accordance with the law of Scotland and the Company and the Customer prorogate to non-exclusive jurisdiction of the Scottish Courts The Customer hereby agrees to prorogation of jurisdiction over the subject-matter of any dispute between parties at the option of the Company to the Commercial Court in the Sheriffdom of Glasgow and Strathkelvin at Glasgow. The Company shall be free, but not bound, to invoke the terms of this agreement to prorogate jurisdiction and the Customer shall be barred from revoking his agreement to prorogate after proceedings have been raised against the Customer in the said Court.

Cash Account Terms and Conditions:

1. Regular Business Engagement: To maintain a cash account with us, customers are required to engage with our business regularly, either through calls, emails, or in-store visits – You can now use our online store for price reductions also. If meeting these criteria becomes challenging, we may need to consider adjusting your account status by suspending the associated discount and returning you to standard customer status.
2. Minimum Annual Spend: Customers are expected to spend a minimum of £500 per year to retain the discounts associated with their account.
3. Online Cash Account Usage: The prices shown on the website are called ‘Exclusive Members Prices’ these prices are only visible to cash account holders, the prices can be subject to change at any time without prior notice, The prices on the website are exclusive to the website and may differ from in-store or email purchases where it may cost more or less depending on the product you buy and down to the discretion of the staff at time of purchase.
4. Account Security: Customers are prohibited from sharing their account number with third parties. The account is intended solely for their use.
5. Pricing Disclaimer: While we strive to offer competitive discounts, please note that occasional market fluctuations may affect the availability of discounts. Rest assured; we will always endeavour to provide prices below industry standards whenever possible. Discounts largely only apply to items that are not on special offer or sale. However if and where possible you may find discounted prices reduced even further for your account. Prices can be changed at anytime with the market and we cannot keep prices for you.
6. Additional Offerings: In addition to our standard offerings, we provide a comprehensive range of building and timber supplies to meet your specific needs.
7. Marketing Communication: By opening a cash account with us, you consent to receiving occasional news and exclusive offers via email or phone throughout your account’s duration. We value your business and aim to keep you informed about relevant updates and promotions. We will also automatically sign you up to an online cash account – we verify this by sending you a password reset to let you access your account with your account number.

By opening a cash account with us, you agree to abide by these terms and conditions. These conditions are subject to periodic review and adjustment, and any updates will be communicated to our valued customers in a timely manner. We appreciate your continued partnership and look forward to serving your building and timber trade requirements.

Blue Light Card & Defence Discount services Discount – Terms and Conditions

1. Eligibility:

   • The Blue Light & Defence Card discount is available to customers who hold a valid Blue Light Card or Defence Card.
   • Customers must present their Card in-store at the time of purchase to avail of the discount.

2. Discount Details:

   • The Blue Light Card & Defence discount entitles the cardholder to a 10% discount on most products available in-store.
   • The discount may vary for third-party products such as doors, windows, and other specified items. Please inquire in-store for specific discount rates on such products.

3. Verification:

   • Blue Light & Defence Cardholders must verify their eligibility by presenting their physical  Card at the time of purchase.
   • Digital or photocopies of the Card will not be accepted for verification purposes.

4. In-Store Redemption:

   • The Blue Light & Defence Card discount is applicable for in-store purchases only and cannot be redeemed online.
   • Customers must inform the cashier of their intention to use the Card discount before the transaction is completed.

5. Exclusions:

   • The Blue Light & Defence Card discount cannot be combined with any other ongoing promotions, discounts, sales or offers unless explicitly stated.
   • The discount does not apply to gift cards, delivery charges, or any other non-product fees.

6. Limited Time Offer:

   • This Blue Light & Defence Card discount offer is subject to change or termination at the discretion of the store management.
   • Any changes to the discount rates or terms will be communicated in-store and through other available channels.

7. Store Locations:

   • The Blue Light & Defence Card discount is applicable at our Hamilton and Milngavie store locations only.
   • Please check the store address and business hours before planning your visit.

8. Right to Refuse:

   • The store reserves the right to refuse the Blue Light or Defence Card discount if the cardholder fails to meet the eligibility criteria or violates the terms and conditions.

9. Contact Information:

   • For any inquiries or clarifications regarding the  Card discount, please contact our customer service team.

10. Acceptance of Terms:

    • By utilizing the Blue Light & Defence Card discount, customers acknowledge and agree to abide by these terms and conditions.

These terms and conditions are effective as of 02/02/2024 and are subject to change without prior notice.